ServiceNow – Handy Report/Dashboard Features.
Date/Time ‘Relative’ Conditions Sometimes it is handy to display records based on Date/Time values. As an example, you might want to know the number of contracts in the contracts …
Category: ServiceNow
ServiceNow – Quick Bulk Update of Reference Fields.
If ever in need to reference a large number of records to a reference field in a record then this can quickly be done with the help of the …
ServiceNow – Handy Excel Data Cleansing Formulas.
Over the last 30 years I have used 16 formula combinations more than others. The below can most likely be done by buttons in Excel but if you rather …
ServiceNow – Delete/Update Journal History Records.
You might be in a situation where a Activity Log ‘Work Note’ ,‘Additional Comment’ or ‘email‘ needs to be removed to comply with HIPAA or other data compliance protocols …
ServiceNow – Find Instance version via ‘Stats’.
Finding the current instance build/patch version is easy, just go to: https://.service-now.com/nav_to.do?uri=%2Fstats.do
ServiceNow – The ‘Background script’ tool.
This tool allow you to run JavaScript executed directly on the instance server. With the tool you can: How to locate the ‘Background script’ tool: To find the ‘Background …
ServiceNow – Move bookmarks/favorites.
By knowing where the bookmarks & favorites are stored we can do the following: How to locate the bookmarks/favorites: From here you can:
ServiceNow – List, Form, and New Window shortcuts
Most admins know about the .list and .form shortcut, but if you aren’t familiar with the notion: entering a table name (such as cmdb_ci) into the application navigator filter …